New: donors can now cover the WeGlow platform fee

WeGlow launches a new feature: donors can now cover the transaction fee with every donation. Result? 84% of donors say yes — and 100% of the donation goes directly to the charity.

Today we launch a feature many charities have been waiting for: donors can now choose to cover the WeGlow platform fee themselves. One click. A small amount. But an enormous impact.

Launched March 2025 — And the first results are overwhelmingly positive.

Why does this feature exist?

Every online payment has a cost. Payment providers charge a small fee per transaction — and traditionally, that cost comes off the donation amount. WeGlow asked donors directly: Would you like to cover the transaction fee so 100% of your donation arrives?

The answer surprised even us.

84%
of donors choose to cover the platform fee

What this means for charities

Transaction fees are the silent enemy of every fundraising campaign. With this feature, more than 8 out of 10 donors voluntarily cover the cost — meaning less loss on every donation, more impact per euro, and a platform that stays financially healthy without passing costs on to charities.

Why donors say yes

  • Small contribution, big feeling — just a few cents to a euro extra
  • Full transparency — donors know exactly where their money goes
  • 100% arrival — the donation feels complete
  • WeGlow keeps growing — the platform can keep investing in better tools for charities
I appreciate that WeGlow is so transparent about costs. For a few cents extra I know my full donation arrives. That feels good.

How to activate it for your organization

The feature is available for all WeGlow organizations. Activate it via your dashboard and donors will automatically see the option with every donation. No technical changes needed.

Our tip: Turn the option on by default. Give donors the choice — the numbers speak for themselves.

Activate fee coverage for your organization

Let your donors choose to cover platform costs — so 100% of every donation arrives.

Activate now in your dashboard

Frequently asked questions

Is it mandatory for donors?

No, it is always a free choice. The option is clearly shown but no one is forced. In practice, 84% of donors at active organizations choose yes.

How do I activate this for my organization?

Via your WeGlow dashboard you can enable or disable the feature. Contact our team if you need help with the setting.

What if a donor does not want to cover the fee?

No problem — the donation proceeds as usual. The transaction fee is then settled in the normal way.

What happens to the covered fees?

The fees covered by donors cover WeGlow platform costs, enabling WeGlow to keep growing and investing in new features — benefiting all charities on the platform.